D3 Keuangan_PENGANTAR MANAJEMEN kelas B_smt Ganjil 2026/2027

SOAL UJIAN AKHIR SEMESTER

JURUSAN  MANAJEMEN - FEB UNILA

TAHUN AKADEMIK 2021/2022

Kopel/Materi Kuliah               : MANAGEMENT INTRODUCTION

Hari/Tanggal                           : Rabu, 15 Desember 2021

CASE :

Can Management Afford to Look the Other Way? 

Harry Rull had been with Shellington Pharmaceuti- cals for 30 years. After a tour of duty in the various plants and seven years overseas, Harry was back at headquarters, looking forward to his new role as vice president of U.S. marketing. 

Two weeks into his new job, Harry received some unsettling news about one of the managers under his supervision. Over casual lunch conversation, the direc- tor of human resources mentioned that Harry should expect a phone call about Roger Jacobs, manager of new product development. Jacobs had a history of being “pretty horrible” to his subordinates, she said, and one disgruntled employee asked to speak to some- one in senior management. After lunch, Harry did some follow-up work. Jacobs’ performance reviews had been stellar, but his personnel file also contained a large number of notes documenting charges of Jacobs’ mistreatment of subordinates. The complaints ranged from “inappropriate and derogatory remarks” to sub- sequently dropped charges of sexual harassment. What was more disturbing was that the amount as well as the severity of complaints had increased with each of Jacobs’ ten years with Shellington. 

When Harry questioned the company president about the issue, he was told, “Yeah, he’s had some problems, but you can’t just replace someone with an eye for new products. You’re a bottom-line guy; you understand why we let these things slide.” Not sure how to handle the situation, Harry met briefly with Jacobs and reminded him to “keep the team’s morale up.” Just after the meeting, Sally Barton from HR called to let him know that the problem she’d mentioned over lunch had been worked out. How- ever, she warned, another employee had now come forward demanding that her complaints be addressed by senior management. 

What Would You Do?