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1. Planning is often called the primary management function because its establishes the basis for all the other things. managers do as they organize, lead, and control. As managers engage in Planning, they set goals, establish strategies for achieving those goals, and develop plans to integrate and coordinate activities.
so in case number 1, When you have a problem with outer branches, branches that aren’t under you direct control, your plan should be to decentralize. The first step would be sending more qualified/senior employees/officers to those branches, checking on those branches more routinely by having them do monthly reports including their delivery times. The second step should be evaluating what’s wrong with said branches and what makes them different from other branches, in how they work, their systems, and so on. The third step should be setting a target for those branches, with incentives if they reach them, and sanctions if they don’t. The last step should be a customer survey after these changes are put in place to make sure they were effective
2. (a) Given Yanto's instructions as to keep his location confidential, as his employee I will obey that order, as the guests have already contacted Yants and he didn't answer, meaning that Yanto also doesn’t want the guests to know about his where abouts, I would either act like I don't know where he is, and will contact them again when he gets back.
(b) As the person in charge left by Yanto, in my opinion, it would be best to take one of the two approches, a collaborative approach, by seeking an advantage for all parties involved such as an incentives or reward for coming on time. Or an accomodative approch, where he puts everyone's needs above his own. However, I also have to give warnings and advice, so that they don't do it again. And on the other hand, I also have to report it to Yanto because I'm the one responsible for the task given to me
1. Planning is often called the primary management function because its establishes the basis for all the other things. managers do as they organize, lead, and control. As managers engage in Planning, they set goals, establish strategies for achieving those goals, and develop plans to integrate and coordinate activities.
so in case number 1, When you have a problem with outer branches, branches that aren’t under you direct control, your plan should be to decentralize. The first step would be sending more qualified/senior employees/officers to those branches, checking on those branches more routinely by having them do monthly reports including their delivery times. The second step should be evaluating what’s wrong with said branches and what makes them different from other branches, in how they work, their systems, and so on. The third step should be setting a target for those branches, with incentives if they reach them, and sanctions if they don’t. The last step should be a customer survey after these changes are put in place to make sure they were effective
2. (a) Given Yanto's instructions as to keep his location confidential, as his employee I will obey that order, as the guests have already contacted Yants and he didn't answer, meaning that Yanto also doesn’t want the guests to know about his where abouts, I would either act like I don't know where he is, and will contact them again when he gets back.
(b) As the person in charge left by Yanto, in my opinion, it would be best to take one of the two approches, a collaborative approach, by seeking an advantage for all parties involved such as an incentives or reward for coming on time. Or an accomodative approch, where he puts everyone's needs above his own. However, I also have to give warnings and advice, so that they don't do it again. And on the other hand, I also have to report it to Yanto because I'm the one responsible for the task given to me