forum 12nd session, 17 Nov 2021
After studying this chapter, you are expected to be able to:
1. How does the company respond to the widespread demographic changes occurring in the domestic and global markets?
2. How has the definition of diversity evolved to recognize a wide spectrum of differences among employees, and appreciate the benefits of a diverse workforce?
3. How to recognize the complex attitudes, opinions and issues that employees bring to the workplace, including prejudice, discrimination, stereotypes and ethnocentrism?
4. How to identify factors influencing women's opportunities, including glass ceilings, opt-out trends, and women's prominence?
5. Describe five steps in developing cultural competence in the workplace.
6. Explain how diversity initiatives and training programs help create a climate that values diversity.
7. Understand how multicultural teams and employee networking groups help organizations respond to a rapidly changing and complex workplace.